Run your orders warehouse shipping invoicing customer chats finance orders in one system.
Orders, stock, shipping, bank payments, e-invoices and every customer conversation in one database - instead of an OMS, an invoicing tool, a CRM and a helpdesk wired together with connectors. One flat price per company, hosted in the EU.
Everything your team does - in one database
Orders from every channel
Marketplace and web shop orders land in one list with your own statuses. Rules move them on payment, packing and shipping. REST API and webhooks work today; Allegro, WooCommerce, Shopify and Shoper connectors are rolling out now.
Warehouse with bins
Several warehouses, bin locations, batches and serial numbers, barcodes scanned with a phone camera, reservations, stock takes and minimum levels.
Shipping labels and tracking
Label and tracking number straight from the order, delivery status back in the order and to the customer. The shipping engine runs in production today; InPost and couriers via Furgonetka are being connected now.
Bank and payments
Bank statements are imported and matched to orders and invoices automatically, unmatched payments are flagged. Direct PSD2 bank sync is in progress.
E-invoicing
KSeF 2.0 for Poland is ready: invoices and corrections go out from the system with KSeF number and UPO. Peppol and XRechnung / ZUGFeRD are in development.
CRM with a unified inbox
Messenger, Instagram and website chat open right next to the customer's orders, payments and deliveries. WhatsApp Business is in progress.
Purchasing with AI
Supplier invoices from PDF, photo or e-mail are read automatically and become draft purchases with the original attached. Reorder points, supplier price lists, payables.
B2B sales
Price lists per customer, quotes with online acceptance, credit limits, approvals and KPI-based bonuses for your sales team.
Finance
Multi-currency, several companies in one account, VAT, receivables and payables, cash flow, P&L and balance sheet - with drill-down to every document.
Reports and mobile
Dashboards per role, a report builder without a developer, and the whole system in the browser and on the phone.
One order, one path - no copy-paste between tools
In a typical stack an order is copied from the OMS to the invoicing tool, the tracking number is pasted into the marketplace and the payment is checked by hand. Here every step updates the same record.
- Your statuses, your rules - name the stages the way your team works; payment and shipping move orders on
- Time limits per status - an order stuck in packing is visible immediately, not at the end of the week
- Stock in sync - reservations and stock levels are shared by every channel from one warehouse
- Returns and corrections - a return puts goods back on stock and triggers the correcting invoice
Customer chats next to the order, not in a separate helpdesk
Most order tools do not show customer messages, so teams add a separate helpdesk and switch tabs all day. In UA Pro ERP the conversation opens in the same card as the customer's orders, payments and deliveries.
- One customer card - orders, payments, deliveries, invoices and every message in one place
- Messenger, Instagram, website chat - work today; WhatsApp Business is in progress
- AI on calls and voice messages - transcript and short summary in the card, draft reply for the manager
- Manager dashboard - first response time, open and closed conversations - a fair basis for bonuses
E-invoicing mandates are coming. Your invoices go out from the order
Poland's KSeF is mandatory, Belgium, Germany and other countries follow with Peppol and XRechnung / ZUGFeRD. We build each format into the same invoice document, so switching countries does not mean switching software.
Status as of October 2026. Formats marked as in progress are not yet available to clients.
AI that removes routine, not responsibility
The AI works with your real documents and conversations inside the system, not in a separate chatbot. A person confirms every action.
Incoming invoices read for you
Drop a PDF or photo, or forward the e-mail: number, date, supplier, lines, VAT and totals are read, items matched to your catalogue, duplicates flagged, and a draft purchase is ready with the original attached.
Calls and voice messages transcribed
A short summary lands in the customer card, with a follow-up task if the customer asked for something.
Draft replies to customers
The assistant suggests an answer in the chat using the order, payment and delivery data. The manager edits and sends.
Questions in plain language
Ask about stock, overdue invoices or sales by channel and get the answer from your own data.
B2B sales with price lists, quotes and approvals built in
Distributors usually keep price lists in spreadsheets and approvals in e-mail. Here they live next to stock, receivables and the sales pipeline.
Price lists per customer
Retail, wholesale and dealer prices, recalculated automatically by your rules when purchase costs change.
Quotes with online acceptance
The customer opens a link, picks options and accepts on the phone - the sales order is created by itself.
Approvals
Discounts above the limit, payments and purchase orders go to the right person by rules, with a full history.
KPI and bonuses
Targets and bonuses for sales managers, volume bonus agreements for dealers, margin per customer.
Credit limits and receivables
The manager sees overdue invoices before confirming the next order.
UA Pro ERP vs a typical stack of tools
A typical online seller in the EU runs an order tool, an invoicing or accounting program, a CRM and often a helpdesk. Each has its own subscription, its own data and its own connector to maintain.
| Criterion | UA Pro ERP | Typical stack: OMS + invoicing + CRM + helpdesk |
|---|---|---|
| Tools and subscriptions | ✓ one system, one database | ✕ 3-4 tools linked by connectors |
| Pricing model | ✓ flat price per company, no per-order fees | ✕ often per order, per user or a share of turnover |
| Customer chats inside the order | ✓ Messenger, Instagram, website chat; WhatsApp in progress | ± separate helpdesk without order data |
| Warehouse with bins, batches, serials | ✓ built in | ± in the OMS or the ERP, rarely both in sync |
| E-invoicing | ± KSeF ready, Peppol and XRechnung in progress | ± depends on the invoicing tool, often a paid add-on |
| AI invoice recognition and call transcripts | ✓ built in | ✕ separate paid services |
| B2B: price lists, quotes, approvals, KPI | ✓ built in | ± usually a separate CRM or spreadsheets |
| Implementation and data migration | ✓ included in onboarding | ✕ per tool, often on you or a paid integrator |
| Hosting | ✓ Germany, data stays in the EU | ± varies by vendor |
Comparison based on public pricing models of popular order management, invoicing and CRM tools, October 2026. Features of specific plans may differ.
What works today and what is rolling out
We publish the real status of every integration. Items in progress are being built now; we connect them for new clients as soon as they pass testing on live accounts.
Your data stays in the EU and stays yours
Backups and restores are our job, not yours
No servers to buy and no admin to hire. Hosting, monitoring, backups and updates are part of the service.
- Hosting in Germany - your database and files stay in the EU
- Nightly backup plus a second copy - stored on a separate server, so one failure does not touch the other
- Restores are tested - we restore copies into a test database and check the documents
- Role-based access and change log - you see who changed what in every document
- Two-factor sign-in - for the users who need it
- GDPR in practice - data is processed only to run your system; full export or deletion on request
We move your data, not you
We do not ask you to prepare a perfect export. Our import tools bring over products, customers, suppliers, stock and open balances from your current tools. A test migration and a balance check happen before go-live. Setup, migration and team training are part of onboarding - no hidden extras.
We map your processes and load a slice of your catalogue and customers into a test system - you see your own company, not a generic demo.
Roles, document templates, statuses, integrations. We move products, customers, stock and opening balances.
Training by role, a short parallel run with your old tools, a final check - then you switch them off.
Weekly updates, new integrations and changes for your processes, without buying new versions.
What teams ask before switching
UA Pro ERP is a cloud system that combines order management, warehouse, shipping, payments, e-invoicing, accounting and a CRM with a unified customer inbox. It is built for online sellers, wholesalers and distributors who are tired of running three or four separate tools and keeping them in sync.
An order management tool handles channels and shipping, accounting software handles invoices, a CRM handles customers, and a helpdesk handles messages - each with its own data. In UA Pro ERP an order, its payment, stock movement, shipment, invoice and the customer conversation are one record in one database. Nothing is copied between tools, and there are fewer connectors that can break.
The price is flat per company and depends on the plan, not on how many orders you ship. There are no per-order fees and no share of turnover. Onboarding, setup and data migration are part of the connection package. We give an exact quote after a short review of your processes - write to office@ua-pro.com.
Today orders can come in through the REST API and webhooks. Connectors for Allegro, WooCommerce, Shopify, Shoper and a BaseLinker bridge, plus InPost and couriers via Furgonetka, are being built now and will be enabled for clients as soon as they pass testing on live accounts. Amazon, eBay, Kaufland, Sendcloud and direct DHL, DPD and GLS follow. The current status of each integration is listed on this page.
KSeF 2.0 for Poland is ready: invoices and corrections are sent from the system, and the KSeF number, UPO and verification QR code are stored with the invoice. Receiving purchase invoices from KSeF and the offline mode are in progress. Peppol and XRechnung / ZUGFeRD for Germany are in development.
Your system runs on servers in Germany, so the data stays in the EU. We make a backup every night with a second copy on a separate server, test restores, and log every change to documents. Data is processed only to run your system. You can get a full export of your data at any time at no extra cost, or ask us to delete it.
Yes. We import products, customers, suppliers, stock and opening balances from spreadsheets, web shops, order tools and accounting programs, using exports or the API. We run a test migration first and check the balances with you before go-live. Migration is part of onboarding.
A typical plan is four weeks: audit and a demo on your data, then setup and migration, then training and a short parallel run with your old tools. Larger warehouses or many channels can take longer; we give you a concrete plan after the audit.
Messenger, Instagram and website chat work today, inside the same card as the customer's orders, payments and deliveries. WhatsApp Business is in progress. Calls and voice messages can be transcribed by AI into a short summary in the customer card.
The AI reads incoming supplier invoices and prepares draft purchases, transcribes calls and voice messages, suggests replies in customer chats and answers questions about your data. A person confirms every action - the AI prepares the work, your team decides.
See your own processes in UA Pro ERP
Tell us a little about your company and the tools you use now. We will prepare a demo on a slice of your data and an honest estimate of the timeline. We reply by e-mail.
Let us show the system on your processes.
Send a few words about your company - we will prepare a demo on your data and an honest estimate of timeline and scope.